Support

Need help with Padel Pal? Email support@padelpal.co and we'll get back to you as soon as we can. Including your iPhone and watchOS versions helps us help you faster.

Common questions

My Apple Watch isn't syncing with my iPhone

Make sure both apps are open and the devices are paired and in range, then tap SYNC on the watch. If that doesn't help, restart both apps — the match state lives on both devices and re-syncs automatically on reconnect.

My spectator link isn't updating

Live sharing needs an internet connection on the scoring iPhone. Check that sharing is still on (the LIVE indicator in the app) and that the phone hasn't lost signal. Spectators can simply reload the page.

Where is my match data stored?

Your match history is stored locally on your devices, and there is no account to sign up for. The one exception is live sharing: while you are sharing, the names and score you chose to share sit on our server so spectators can load them, and they are cleared when you stop. See the privacy policy for details.

Contact

Email: support@padelpal.co